Last updated: December 2025

DKM Carpentry Ltd is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data.

1. Information we collect

We may collect the following information when you contact us or use our website:

• Name

• Phone number

• Email address

• Postcode

• Details about your enquiry

• Any photos or information you choose to send us

2. How we use your information

We use your information to:

• Respond to enquiries and provide quotes

• Contact you about your request

• Carry out our services

• Keep basic records for business and legal purposes

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal basis for processing

We process your data because:

• You have requested information or a quote

• It is necessary for legitimate business purposes

• We are required to keep certain records by law

4. How we store and protect your data

• Your data is stored securely

• We take reasonable steps to protect it from unauthorised access

• We only keep your data for as long as necessary

5. Sharing your data

We may share your data only where necessary:

• With trusted service providers (e.g. email, website hosting)

• To comply with legal obligations

6. Your rights

You have the right to:

• Request access to your personal data

• Ask for corrections or deletion

• Withdraw consent at any time

To exercise these rights, contact us using the details below.

7. Cookies

Our website may use cookies to improve performance and user experience. You can control cookies through your browser settings.

8. Contact details

If you have any questions about this policy or your data, please contact:

DKM Carpentry Ltd
Email: info@dkmcarpentry.co.uk
Phone: 07775 603150
Serving South Wales & Bristol